Congrats!
Your project is live & proudly out there for the world to see.
But just because we’ve wrapped doesn’t mean I’m leaving you high and dry.
I've put together some most frequently asked questions, links and guides to help support you through taking ownership of the website we worked on together.
One of the great things about the platforms I use is that they are so easy for you to be able to manage and maintain on your own. Below you’ll find some of my favorite references, and of course: Don’t forget your personalized walkthroughs that I have sent you.
I recommend bookmarking this page for easy reference going forward. If you do need additional support, you can reach me at the links below.
Website Resources:
Squarespace Scheduling:
30-day Tech Support
If you’re within your month-long tech support period, please reach out and let me know what’s going on. Don’t forget to check your Notion page about tech support to see what’s included and what’s not.
After receiving your request, I’ll pop into your site and look under the hood. The more info you can give me via this form, the more I can help immediately.
Then I’ll follow up and we’ll go from there.
Ways to get more help:
If you are past the 30-day tech support period, here are a few ways you can get help.
Already have a Client Membership?
-
I can assist on an as-needed basis with:
‣ updates
‣ design changes
‣ integrations
‣ troubleshooting
‣ any kind of fix!
All ad hoc work is done as a Design Day project billed at the studio’s current flat daily rate.
Together, we set a list of priorities, a mutually convenient date, and accomplish as much as we can on the list!
-
One of the reasons I love Squarespace is their excellent Customer Support team of real people that’s available 24/7.
Use your site login to contact them should need any help in the event I am not able to get back to you ASAP.
Did you miss signing up for the VIP CLIENT MEMBERSHIP?
✨ It’s never too late! ✨
The VIP Client Membership offers an easy way to stop thinking about your website and let me handle the tech.
Check out the details and enroll today!
